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Appointments/ cancellations

POSTPONEMENT AND CANCELLATION OF APPOINTMENTS

For appointments that are not cancelled or postponed at least 24 hours in advance, it is possible to send a replacement person. Otherwise you will be charged the agreed amount for the reserved time:

  • 1 hour CHF 140
  • 1.5 hours CHF 190
  • 2 hours CHF 240

QR invoices must be paid within 10 days of the invoice date.

If the payment deadline expires, you will receive a first reminder to pay within 5 days of the new invoice date. If the invoice is still not paid, we will contact you by telephone.

If payment is still not received, debt collection will be initiated without further notice. This will result in fees for processing, debt collection and withdrawal in accordance with the Federal Supreme Court ruling 5a. 172/2016 of August 19, 2016.

BODY FACE HEALTH reserves the right to cancel appointments at short notice in urgent cases.