Payment for therapy

Please note that we do not accept card payment and ask for your understanding. Payment can be made either in cash directly after the treatment or by QR-bill.

Immediately after the treatment, you will receive an e-mail from OneDoc as well as a QR-bill or payment confirmation. QR invoices must be paid within 10 days of the invoice date.

If the payment deadline expires, you will receive a first payment reminder, which is due within 5 days of the new invoice date. If the invoice is still not paid, I would contact you by telephone. However, if it is still not possible to pay the invoice, debt collection will be initiated without further notice. This will result in fees for processing, debt collection and withdrawal in accordance with the Federal Supreme Court ruling 5a. 172/2016 of August 19, 2016

SUBSCRIPTIONS

The validity period of each subscription or program is specified in the description and begins with the first session. Transfer to third parties or accumulation of sessions is not allowed. No refunds will be provided for unused sessions. Payment for the subscription is due after the first treatment, either in cash or via QR invoice. An extension is only possible in exceptional cases (unexpected illness or unforeseen professional obligations). In such cases, the offer can be extended by a maximum of one week. In all other cases, sessions will be charged at the standard rate.